Pacific Sea nettle jellyfish at the New England Aquarium in Boston. Zoos and aquariums are working to include educational elements about the environment without alienating visitors. Gretchen Ertl for The New York Times

By LESLIE KAUFMAN
26 August 2012 BOSTON – Sitting on an artificial mangrove island in the middle of the ray and shark “touch tank,” Lindsay Jordan, a staff member at the New England Aquarium, explained the rays’ eating habits as children and their parents trailed fingers through the water. “Does anyone know how we touch these animals when we are not at the aquarium?” she asked. The children’s faces turned up expectantly. “The ocean absorbs one-third of the world’s carbon dioxide emissions,” Ms. Jordan said, explaining that it upsets the food chain. “When you turn on your car, it affects them.” Downstairs, next to the jellyfish tanks, a rhyming video told how the jellyfish population was exploding in the wild because they thrive in warmer waters. In the main room, a staff member pointed to a rare blue lobster, saying that some lobsters have been scuttling out of Massachusetts and settling in cooler climes to the north. With many zoos and aquariums now working with conservation organizations and financed by individuals who feel strongly about threatened habitats and species, managers have been wrestling with how aggressive to be in educating visitors on the perils of climate change. Surveys show that American zoos and aquariums enjoy a high level of public trust and are ideally positioned to teach. Yet many managers are fearful of alienating visitors — and denting ticket sales — with tours or wall labels that dwell bleakly on damaged coral reefs, melting ice caps, or dying trees. “You don’t want them walking away saying, ‘I paid to get in, I bought my kid a hot dog, I just want to show my kid a fish — and you are making me feel bad about climate change,’ ” said Paul Boyle, the senior vice president for conservation and education at the Association of Zoos and Aquariums. Some zoos and aquariums have therefore held back, relegating the theme to, say, a sign about Arctic melting in the polar bear exhibit. But many have headed in the other direction, putting climate change front and center in a way that they hope will inspire a young generation of zoogoers. Working with cognitive scientists and experts in linguistics and anthropology, a coalition of aquariums set out in 2008 to develop a patter that would intrigue rather than daunt or depress the average visitor. After the group was pleased with the script, it secured a grant of about $1 million last year from the National Science Foundation to train staffs across the nation. This month, the foundation awarded the group an additional $5.5 million for a five-year education effort. Dr. Boyle said that most of the association’s 224 members now have some sort of climate message. The form varies from subtle to pointed. The zoos in Cincinnati and Toledo, Ohio, for instance, have installed prominent solar arrays over their parking lots to power exhibits and set an example. The San Diego Zoo and the Brookfield Zoo near Chicago have made their exhibits of polar bears and other Arctic species more direct about the threats posed by global warming. So far the feedback has largely been positive, officials at most zoos say. […]

Intriguing Habitats, and Careful Discussions of Climate Change